Digits win Silver at UK Digital Experience Awards 2017

23rd Nov 2017

Digits are very happy to announce their Silver award win in the Digital Team category of the UK Digital Experience Awards 2017.

The award is for Digits' digital transformation of B&Q's employee induction process, with their glo™ platform and visual learning journeys.

Digits’ visual learning journey onboarding for B&Q

Digits’ visual learning journey onboarding for B&Q

The UK Digital Experience Awards are one of the most important events in the calendar for customer experience and digital professionals across the UK. With over 100 businesses from across the UK competing in several categories, for the ultimate accolade in the world of digital customer experience.

The organisers pride themselves in the awards being a vehicle for sharing best practice and enabling participating organisations to promote continuous improvement, learning and personal development. Each category is judged by panels of independent business men and women and each entry is scored on two elements - a written entry and a live presentation.

The Digital Team category Digits won an award in was based on their transformation of B&Q's induction/onboarding process of staff from a paper-based classroom activity to a completely mobile, digital learning experience.

This project delivered: -

  • A step-change in learning culture from paper based process-focused exercises, to a learner-centric digital experience
  • The implementation of a new digital learning platform, which became the driver for cultural change and a legacy to underpin B&Q's complete L&D offering
  • Investment in trailblazing digital learning which has since seen the addition of Management Development Programmes & Health & Safety Programmes to the suite of digital learning, as well as new features and capabilities to add to the learner experience.
  • An ever-growing example of enormously successful digital learning implementation project, with significant positive business impacts and substantial investment, enhancing the digital learning offering and experience for their learners.

Colin Bull, Managing Director for Digits collected the award and commented:

"We are delighted to win this award, firstly as it's a testament to all the hard work done by a great team on our next generation platform, but also because these awards are judged from the user experience perspective. Digits has many years' expertise in digital learning and we are passionate about delivering creative solutions, but first and foremost putting the learner experience at the heart of everything. This award is testimony to that and is an accolade we share unreservedly with our colleagues in B&Q L&D, without whom this transformational project would not have been possible."

To hear more about the B&Q project, take a look at our interview with B&Q's L&D Manager who tells us why the project has changed their world for the better.

If you would like to learn more about transforming your learning into award-winning experiences, please contact us on the details below.