Last Updated on 13/04/2018
Digits Industries Ltd is committed to safeguarding the privacy of our website visitors and service users. As required by data protection laws, we follow strict procedures to protect your information.
- Company brochure website: http://www.digits.co.uk
- Learning Management System: http://freetrial.glo-lms.com
- Rebranded LMS and brochure website: http://www.glo-lms.com
gloTM learn is a brand wholly owned by Digits Industries Ltd.
This policy applies only to our website where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data and we are not responsible for the practices of persons, companies, institutions or websites that we do not control, manage, or employ.
In this policy, “we”, “us” and “our” refer to Digits Industries Ltd.
How we use your personal data
We may collect personal information which you submit via our website, for example through an email, an online form, or that you submit when registering to use our services.
This Policy describes; the general categories of personal data that we may process; in the case of personal data that we did not obtain directly from you, the source and specific categories of that data; the purposes for which we may process personal data; and the legal bases of the processing.
We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include your name, address, telephone number, email address, profile pictures, interests and hobbies, employment details and records of accessing, viewing tracking attendance, progress and completion of an online course held on our services. The source of the service data is you or your employer. The service data may be processed for the purposes of providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our services and business.
We may process personal information contained in any enquiry you submit to us regarding goods and/or services or for the purpose of subscribing to our email notifications and/or newsletters (“enquiry data“). Our website will generate the metadata associated with communications made using the website contact forms. The personal information that we collect from you is input directly into our Salesforce database, which is hosted and supported in the EEA. The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content, your name, address, telephone number, email address, associated with the communication. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
In addition to the specific purposes for which we may process your personal data, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or] in order to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.
Sharing your personal data to others
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries as defined in section 1159 of the UK Companies Act 2006.) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We may allow our operations and maintenance contractors and other service providers limited access to your Personally Identifiable Information where it is reasonably necessary for the contractor to perform its limited function for us.
We will not share your information to any other organisation except as set out in this policy unless we have your permission or are required to do so by law.
Transfers of personal data outside of the EEA
We will not transfer your information outside the EEA unless you are based outside the EEA or ask us to do so. The EEA comprises certain countries within Europe (including the EU) which have similar laws on data protection. Other countries outside the EEA may not give the same level of protection to your information.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Retaining, updating and deleting personal data
We will keep a copy of your personal data for as long as you remain registered with our service or the contact person at any organisation we are dealing with and thereafter for such period as may be required for legal, audit and compliance purposes.
This does not affect your right to opt out from receiving marketing communications, as outlined in the section “Your rights” below. If at any time after you are no longer registered with our site/the applicable service or are no longer the contact person at the applicable organisation that we are dealing with, you may request that your details are deleted from our CRM system. However, you should be aware that if you request your details to be deleted, this will mean we will have no record of any opting out that you may have requested and that you therefore may receive unsolicited communications in the future.
Please let us know if the personal information that we hold about you needs to be updated.
Security of personal data
We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
You may instruct us to provide you with any personal information we hold about you, subject to the payment of a statutory fee and the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Personal data of children
Our website and services are targeted at persons over the age of 13. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
This website is owned and operated by Digits Industries Ltd.
We are registered in England and Wales under registration number 03880583, and our registered office is at; 18 High Street, Fareham, Hampshire, PO16 7AF (Our principal place of business).
You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.
Data protection registration
We are registered as a data controller with the UK Information Commissioner’s Office. Our data protection registration number is ZA092025.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
|ASP.NET_SessionId||Session||Digits Industries Ltd||Immediately after browser |
|This is a randomly generated number that identifies your session.|
|.ASPXAUTH||Session||Digits Industries Ltd||Upon logout or when your session expires||This validates your logged in session.|
|CurrentLanguage||Session||Digits Industries Ltd||Immediately after browser closes||This is used to store your language and culture preference.|
Cookies used by our service providers
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.
|_utma||Persistent||Google Analytics||24 months||Keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred.|
|_utmz||Session||Google Analytics||30 minutes||Takes a timestamp of the exact moment in time when a visitor enters a site.|
|_utmv||Session||Google Analytics||Immediately after browser closes||Takes a timestamp of the exact moment in time when a visitor leaves a site.|
|_utmt||Persistent||Google Analytics||24 months||Used to store visitor-level custom variable data. The cookie is updated every time data is sent to Google Analytics.|
|_utmc||Session||Google Analytics||after 10 minutes||This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service – limiting the collection of data on high traffic sites.|
|_utmb||Persistent||Google Analytics||6 months||Keeps track of where you came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. It expires in 6 months.|
We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.
|_use_hitbox||YouTube||When you close your browser||This is a randomly generated number that identifies your browser|
|VISITOR_INFO1_LIVE||YouTube||9 months||Let’s YouTube count the views of embedded YouTube videos|
Freshchat – A messaging tool that allows users to interact with Digits via live chat, remembering your preferences.
Pixel Caffeine – A script that tracks off-site facebook campaign conversions, allowing Digits to improve the serving of relevant adverts to users.
FreshMarketer – A script that monitors user scrolling analytics, to better understand user behaviour on the website.
Lead Forensics – This cookie enables Lead Forensics to track activity on our website and provide information relating to the user’s IP address, the date and duration of the user’s visit, and the pages which the user visits. Lead Forensics only provides information that is readily available in the public domain. It does not, and cannot, provide individual, personal or sensitive data regarding who has visited our website. It provides information on which companies have visited the website via IP address identification. More information can be found on the Lead Forensics website.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all the features on our website.
You can however obtain up-to-date information about blocking and deleting cookies via these links:
https://support.apple.com/kb/PH21411 (Safari); and