Strong local support to guide you every step of the way
(our Support Team on the 3 Peaks Challenge!)
glo™ has a dedicated UK-based support team of digital learning specialists you can count on.
We take pride in providing quick, helpful and accurate support to all our customers. We are pleased to have received 100% satisfaction ratings from our customers, combined with an average response time of only 24 minutes throughout 2014.
Our Customer Services team are on a first-name basis with all our customers and attend regular face to face meetings to get a full understanding of each individual customer's needs in order to provide the best possible service and advice.
We see ourselves as a part of your team!
Support not only comes in the form of technical guidance and advice, but regular monthly reports, meetings and quarterly service reviews arranged by a team of account managers and support engineers.
We believe this can really help your company to see what you’re achieving and what opportunities are available to you for the future.